Please carefully check the invoice and whether the goods match the items on the delivery note upon receipt. If you find that the goods are missing or damaged, please contact our customer service department immediately while the delivery personnel are still on site; If any damage is found to the mailing packaging or the goods during transportation, please point it out on the spot and refuse to accept. After rejection, please call our customer service. If you have already signed for it or someone else has signed for it on your behalf, it will be considered that the outer packaging of the goods is correct, and the quantity and content of the goods are correct. Our company will not be able to accept it. Electronic products such as mobile phones, cameras, laptops, etc., please try them on after confirming that the appearance is intact. If you find any appearance problems after trying them on, you will not be able to handle them.

If the product you purchased has performance faults or quality issues as stipulated by national laws within the specified time and needs to be repaired/returned, please submit a repair/return application on my JD account. After the application form is approved, please follow the prompts to send the item back to JD or the seller's after-sales service by regular express delivery (except collect payment). The relevant shipping fees will be refunded to your JD account in the form of JD balance. If the product is returned without submitting a repair/return request or failing the review, JD or the seller has the right to reject your relevant request. For specific details, please refer to the "After sales Service Process" in the after-sales policy